The Integration Broker is a complicated PeopleSoft module and can be very confusing if you don’t know what to look for.
An integration message goes through several stages in both the “publishing” system and the “subscribing” system before the integration message has completed processing. It also gets handed off between many different application server processes and at any point one of those processes can crash or be down and it can cause the message to not complete.
For some perspective the message goes through these high level steps with each one being a failure point. This information will help when looking at the Message Monitor.
Chris Malek is a PeopleTools® Technical Consultant with over two decades of experience. He is available for consulting engagements.
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